Do you ship internationally?
If you live outside the UK please contact me for a shipping quote, or fell free to browse our Etsy Store where international shipping is available
What is your dispatch time?
As all handmade products are made to order, dispatch time is 1-2 weeks from payment confirmation date, if you require your item sooner, please contact me as we may be able to accommodate.
Products from our "Last Minute Gift Range" are dispatched within 48 business hours, (excluding weekends and bank holidays)
Once dispatched, delivery is via Royal Mail 2nd Class Delivery
How Much is P&P?
P&P is FREE for orders over £25, orders under £25 are charge at a flat rate of £3.50
What payment methods do you accept and are my details secure?
I accept all major credit / debit cards as well as Paypal and Shopify Payments.
Your information is secure, I only have access to limited amount of information in order to complete your order.
If you are making payment via Paypal please double check your address on Paypal is up to date, as this is the address used to complete your order.
Do you accept custom orders?
Yes, in fact I love creating a design individual to each customer, it makes your item more unique, contact me now to discuss your idea.
I am purchasing a Personalised item, how do I add a name?
Personalised items contain a box field for you to add the name you would like to personalise your purchase with.
If you are unable to locate this field, please leave a note of the name and which product it is for, at checkout before completing your purchase.